Job Description
We are seeking a full-time professional for a Front Desk, Customer Support, and Administrative Services position.
Key Responsibilities:
- Manage clinic opening and closing procedures, including preparation of medical offices
- Provide a welcoming and professional reception for visitors
- Handle customer interactions with discretion, courtesy, and professionalism
- Manage incoming calls and emails efficiently
- Schedule and coordinate clinic appointments across departments
- Maintain organized filing systems and medical records
- Process customer billing and manage accounts receivable
- Operate cash register, handle transactions, and perform daily reconciliations
- Address and resolve customer complaints effectively
- Manage inventory and procurement of office supplies
- Handle company correspondence and order processing
Required Qualifications
- Proven experience in a similar role, particularly in financial or cash management
- Fluent in English; additional language skills are a plus
- Proficiency in Microsoft Office suite (Excel, Word, Outlook)
- Experience with CRM and ERP systems (knowledge of SAP B1 is advantageous)
Key Competencies
- Strong sense of professionalism and reliability
- Excellent teamwork and collaboration skills
- Ability to multitask and manage concurrent projects
- Outstanding communication and interpersonal skills
- Adaptability and resilience in high-pressure situations
- Effective planning and organizational abilities
We offer
- Flexible rotating shifts (approximately 10:00-18:00 & 13:00-21:00)
- Comprehensive training program
- Competitive salary and benefits package
- Dynamic, modern work environment with opportunities for career growth
Interested candidates should send their CV to [email protected]